Shipping policy

Shipping Policy

Thank you for shopping with Vaylo Air.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Estimated delivery time is 5–10 business days depending on your location.

Please note that delays may occur due to high demand, shipping carrier issues, or customs processing.

Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your package is delayed or appears lost, please contact us at support@vayloair.com and we will assist you.